Choosing a Guard Tour System

After twenty years in the guard tour industry, we know that there is a difference in the system and vendor you choose. Here's our advice on what to look for when choosing a guard tour patrol system.

Durability, Durability and Durability

Can the reader stand up to hard use and intentional abuse?

To paraphrase the famous remark about real estate, the three most important factors in choosing a guard tour patrol system are durability, durability, and durability. Guard tour readers are regularly subject to heavy use or, in many cases, intentional abuse. In many cases, officers may try to defeat the operation of the system by damaging the reader.

The PIPE is the world's most rugged guard tour reader. Learn why The PIPE is so rugged.

Hardware and Software a Single Source

Many guard tour patrol system providers obtain a reader from a third party. These companies are frequently small application software developers who rely on a third party manufacturer for repairs and hardware support.

TimeKeeping Systems is one of very few companies making both hardware and software.

Made Onshore

Is the guard tour patrol system supplier simply a distributor or a reseller of an offshore product? How will this affect you if your system requires service, or if you have software problems? Do supplies and repair parts have to come from China or South America?

We manufacture our products in the United States from the circuit board through final assembly. This allows us to maintain the highest quality and to have what you need when you need it. Over 99% of orders ship from stock, and orders received by noon ship the same day.

Experience and Reliability

Anyone can source an offshore guard tour patrol system and create a web site. You should ask: Is your supplier new to the business? How many systems have they actually sold? What kind of service and support will you get from this kind of supplier?

Guard tour systems are our primary business. We are the largest supplier of guard tour patrol systems and have offered guard tour products since 1987. Over 60,000 of our readers and tens of thousands of our systems are in service.

Warranty

What sort of warranty comes with your system?

The PIPE is the most rugged guard tour data recorder, with the best battery life. That means we can offer you the best warranty in the industry.

Product Development and Innovation

What can you expect from your vendor as technology changes?

We are dedicated to product improvement, investing over a million and a half dollars annually in product development. This sort of innovation has resulted in features in The PIPE such as battery life of over four million reads, automatic reminders to notify your officers to begin their patrols, logging of attempted abuse, and much more.

A Range of Products – and an Upgrade Path

Can you upgrade your system as your needs grow?

Our systems featuring The PIPE — single user and client/server — are expandable and upgradeable.