-22: Site Key File has been Moved

Published: December 16, 2004

 

Last Updated: 2009-12-07

Applies To

 

Symptoms

Upon launching Guard1 Plus or the Attendant, you receive the following error:

 

Cause

 

Resolution

If Symantec Endpoint Protection is installed on the PC, and you are using Guard1 Plus version 2.x, contact Technical Support to request an upgrade to Guard1 Plus version 2.8 which is not affected by this issue. NOTEYou must have a current Technical Support Subscription for upgrade eligibility. If you are using Guard1 Plus 3.x it is recommended that you either uninstall Symantec Endpoint Protection and use a different antivirus product or move Guard1 Plus 3.x to a PC where Symantec Endpoint Protection is not installed.

 

If Symantec Endpoint Protection is not installed on the PC:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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