Published: December 14, 2004
Last Updated: 2009-12-04
- Guard1 Plus versions: 2.0x, 2.5x, 2.60, 2.7x, 3.x
When you attempt to enter a Guard1 Plus or Rounds Tracker activation number you receive the following error:
- -4: Unknown safe Site Key code
There is a problem with the licensing files that control product activation.
The new activation number should resolve the problem. If the error recurs when entering the new activation number, perform a clean uninstall/reinstall of Guard1 Plus.
- Note: this applies to Rounds Tracker if it is installed on the same PC as Guard1 Plus. If the error occurs with Rounds Tracker and it is installed on a separate PC, perform a clean Uninstall of Rounds Tracker 3.x.