Published: March 28, 2005
Last Updated: 2010-08-16
- Guard1 Plus versions: 2.5x, 2.60, 2.7x, 2.8x, 3.x
- Guard1 Plus SE versions: 4.12, 4.20, 4.30, 4.40
When you attempt to print or preview a Guard1 Plus reports
When you click the Map tab of a Rule Properties page in Guard1 Plus SE 4.30
You receive the following error:
- -438: Object doesn't support this property or method
A non-compatible version of MS Office Word is installed.
Guard1 Plus uses MS Office Word to generate reports. Guard1 Plus versions 2.5x and higher, 3.x and 4.x require MS Office Word 2000 or newer.
Guard1 Plus version 2.0x requires MS Office Word 97 or higher. If you upgrade Guard1 Plus version 2.06 to a newer version, you must also upgrade MS Office Word to MS Office Word 2000 or newer.
This error occurs in Guard1 Plus SE version 4.30 when clicking the Map tab of a Rule Properties page. This is a known
issue with Guard1 Plus SE and was resolved in Guard1 Plus SE version 4.40.
If the error occurs when attempting to print or preview a report, install MS Office Word 2000 or newer on the Guard1 Plus computer.
If the error occurs when clicking the Map tab on a Rule Properties page in Guard1 Plus SE 4.30, upgrade to Guard1 Plus SE 4.40.