462: The remote server machine does not exist or is unavailable

Published: 2006-07-06


Last Updated: 2010-07-26

Applies To


When attempting to print or preview a Guard1 Plus report you receive the following error:






Close all open Word windows, restart Guard1 Plus and try again.  


If the error recurs:



If the error persists, you may have to uninstall/reinstall MS Office.


This is a known issue with MS Office 2000. If you have MS Office 2000, refer to Microsoft KB article 188546.