5142: Windows cannot print due to a problem with the current printer setup

Published: 2007-12-14

 

Last Updated: 2010-07-26

Applies To

Symptoms

When attempting to print a Guard1 Plus report you receive the following error:

 

 

Print Preview works normally.

 

Cause

 

Resolution

Verify that the system default printer is online and functional.  Refer to Microsoft KB article 329845 for more information about this error.

 

Set a different printer as the system default. Close and reopen Guard1 Plus and try to print the report again.

 

 

 

 

 

 

 

 

 

 

 

 

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