53: File not found - <FileName>

Published: 2007-10-17

 

Last Updated: 2010-12-01

Applies To

Symptoms

When opening Guard1 Plus

-or-

When Remote Attendant File Manager attempts to retrieve a download (DL2) file from the source folder

-or-

When opening a saved Rounds Tracker report (.xls file)

-or-

When Attendant attempts to process a download file from an IP Downloader that contains Numeric Keypad data

 

You receive the following error:

 

 

Where <FileName> is the name of the affected file. This file name is often crp32dll.dll. Error message may not include <FileName>.

 

Error message may include the text modLicense.LicenseInit.

 

 

Cause

Versions 2.x and 3.x:

 

Versions 4.x:

 

Rounds Tracker 3.x:

 

All versions - when Attendant attempts to process a download file from an IP Downloader containing Numeric Keypad data:

 

 

Resolution

Versions 2.x and 3.x:

 

Versions 4.x:

 

Rounds Tracker 3.x:

 

Numeric Keypad:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyright © 2013-2016 TimeKeeping Systems, Inc.