62: Input past end of file

Published: 2006-06-28

 

Last Updated: 2010-07-26

Applies To

Symptoms

When the Attendant attempts to process a download file you receive the following error:

 

 

This error may be followed by There was an error trying to process download file...

 

Cause

 

Resolution

The corrupt DL file(s) must be removed from the Guard1 Plus installation folder to prevent further attempts by the Attendant to process them.

 

Versions 2.x and 3.x:

  1. Close all open programs.
  2. Open My Computer.
  3. Navigate to C:\Program Files\Guard1 Plus (or C:\TimeKeeping Systems\Guard1 Plus if Windows Vista or 7).
  4. Select all files with names like "DL20060628143000".
  5. Right-click the selected files and click Cut.
  6. Paste the files to a convenient folder such as My Documents.
  7. Open Guard1 Plus.

 

Versions 4.x:

  1. On the Attendant SE computer where the error is occurring, close all open programs and shut down Attendant SE.
  2. Open My Computer.
  3. Navigate to C:\Program Files\Guard1 Plus SE.
  4. Select all files with names like "DL20060628143000".
  5. Right-click the selected files and click Cut.
  6. Paste the files to a convenient folder such as My Documents.
  7. Start Attendant SE.

 

Refer to Error Processing Download File for more information on DL file corruption.

 

The DL files that you moved out of the Guard1 Plus folder can be sent to Technical Support for analysis. We may be able to determine the cause of the corruption.  We may also be able to recover some of your data. However, we cannot guarantee that any data is recoverable.

 

 

 

 

 

 

 

 

 

 

 

 

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