<DateTimeStamp> Downloader Notify failed: The remote server returned an unexpected response: (400) Bad Request

Published: 2008-10-15

 

Last Updated: 2013-01-10

 

Applies To

 

Symptoms

The IP Downloader Home Page shows the following error in the Last Error field:

 

 

Additionally, download data from the IP Downloader is not received by the IP Attendant PC, and the System LED on the IP Downloader is red.

 

Cause

The IP Downloader and IP Attendant passphrases do not match.

 

Resolution

Verify that the passphrase for the IP Downloader matches the passphrase for the target IP Attendant.

 

For IP Downloader:

  1. Connect the power supply to the IP Downloader.
  2. Connect the Ethernet cable from the IP Downloader to the network port.
  3. Wait two minutes and confirm that the Network and the System LEDs are lit.
  4. On a computer connected to the network, open a Web Browser window.
  5. Enter the IP Downloader's Home Page address in the browser Address Bar, then press Enter. (e.g. http://tks0022233a0028).
  6. On the IP Downloader Home Page, click Manage Downloader.
  7. Enter the password, then click Log in. The default password is "password".
  8. In the Server Passphrase section, enter and verify the passphrase.
  9. Click Set Passphrase.
  10. Check the System LED on the IP Downloader.  

 

For IP Attendant:

  1. On the IP Attendant PC, click Start > Programs > Guard1 Plus > IP Attendant Wizard.
  2. Click Start the Configuration Wizard.
  3. Click Next.
  4. Click Next.
  5. Click Finish.
  6. Click Exit.
  7. Check the System LED on the IP Downloader.  It should now be green, indicating a successful connection.

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