Specified argument was out of the range of valid values. Parameter name: softwareProductTypeId

Published: 2016-08-16

 

Last Updated: 2019-05-10

 

Applies To

 

 

Symptoms

When the Configuration Application launches after installing Guard1 Plus you receive the following error during the Support Information phase:

 

 

 

 

Cause

 

 

Resolution

Log in to Windows using a different Windows User account and try again. NOTE: you must log in with a Local Administrator account.

 

If the problem persists, please contact Technical Support for assistance.