The path of the item is '/<VirtualDirectoryName>/<ReportsRootDirectory>/<ReportPath>'

Published: 2007-05-07

 

Last Updated: 2010-07-26

Applies To

Symptoms

When running any Reporting Services report you receive the following error:

 

 

Where <VirtualDirectoryName> is the name of your Report Server virtual director; <ReportsRootDirectory> is the name of the root directory where Guard1 Plus SE reports are stored on the Report Server, and <ReportPath> is the path and name of the report you are trying to view.


Example: The path of the item is '/ReportServer/Guard1Plus/EN/Tour Reports/Officer Location Report'

 

Cause

The Report Server Virtual Directory name contains one or more of the following non-supported characters: " / \ * ? < > | :

 

Resolution

Recreate the Virtual Directory using standard characters:

  1. Verify that the SQL Service is running.
  2. On the server where Guard1 Plus SE Server is installed, or on a Local Client workstation where the Guard1 Plus SE Server share is mapped to a drive, open a Command Window.
  3. Browse to C:\Program Files\Guard1 Plus SE Server (if on the server) or X:\ (if on the workstation, where X:\ is the drive mapped to the Guard1 Plus SE Server share).
  4. Type G1RSCfg 603;Supervisor User;Supervisor Password;Data Source Name then press Enter.
    • Where:
      • Supervisor User = an application User that has Supervisor rights
      • Supervisor Password = the password for the above Supervisor user
      • Data Source Name = the name of the Data Source associated to the database to clear RS reports from.  NOTE: a list of data sources can be displayed by typing G1Cfg 0 then pressing Enter.
  5. Click Yes, then OK.
  6. Type G1RSCfg 600;Servername;Virtual Directory;Reports Root Directory then press Enter.
    • Where:
      • Servername = the name of the Report Server
      • Virtual Directory = the name of the virtual directory where the Report Server can be accessed.  For example, by specifying "ReportServer", the Report Server can be accessed at http://<Servername>/ReportServer.
      • Reports Root Directory = the name of the root directory where Guard1 Plus SE reports will be stored on the Report Server (usually "Guard1Plus").
  7. Click Yes, then OK.
  8. Type G1RSCfg 601;Data Source Name;Credentials Identifier;Language Identifier then press Enter.
    • Where:
      • Data Source Name = the name of the Data Source associated to the database that you want to run RS reports against. NOTE: a list of data sources can be displayed by typing G1Cfg 0 then pressing Enter.
      • Credentials Identifier = specifies the type of credentials to use to access the Guard1 Plus SE data source specified above. Use 1 for Guard1 Plus SE credentials (recommended) or 2 for Windows current user credentials.
      • Language Identifier = specifies the language of the reports that will be stored on the Report Server. Use 1 for English or 2 for German.
  9. Click Yes, then OK.
  10. Type G1RSCfg 602;Supervisor User;Supervisor Password;Data Source Name then press Enter.
    • Where:
      • Supervisor User = an application User that has Supervisor rights
      • Supervisor Password = the password for the above Supervisor user
      • Data Source Name = the name of the Data Source associated to the database where you want to initialize the RS reports.  NOTE: a list of data sources can be displayed by typing G1Cfg 0 then pressing Enter.
  11. Click Yes, then OK.
  12. Close all open Windows, then open Guard1 Plus SE and attempt to run the Reporting Services report again.
 

 

 

 

 

 

 

 

 

 

 

 

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