The system cannot find the file specified

Published: 2016-01-06


Last Updated: 2016-09-20


Applies To



For Guard1 Plus SE see this topic




After finishing the InstallShield Wizard, or when launching the Guard1 Plus Configuration Application, you receive the following error:








Important: This article contains information about modifying the Windows Registry. Before you modify the Registry, make sure to back it up and make sure that you understand how to restore the Registry if a problem occurs. For information about how to back up, restore, and edit the Registry, click the following article number to view the article in the Microsoft Knowledge Base:


KB256986 ( Description of the Microsoft Windows Registry


You must be an Administrator to edit the Windows Registry. If you do not have Administrator privileges, or are not familiar with the terms and methods described in the procedure below, please contact your IT Department for assistance.


Create the missing Registry value(s)


  1. Close all open windows.
  2. Press the Windows Key + R on your keyboard, then type REGEDIT in the Open field and press ENTER. This will open Registry Editor.
  3. Navigate to:
    • 32-bit Windows: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
    • 64-bit WindowsHKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion
  4. One or both of the values RegisteredOrganization and RegisteredOwner should be missing in the right window pane.
  5. Right-click in the right window pane and select New > String Value.
  6. Type the name of the first missing value (e.g. RegisteredOrganization) then press ENTER.
  7. Repeat steps 5 and 6 for the second missing value if necessary.
  8. Verify that both RegisteredOrganization and RegisteredOwner are now present in the right window pane. It is not necessary for them to have a Data value.
  9. Exit Registry Editor.


Re-run the Guard1 Plus Configuration Application by right-clicking its shortcut and selecting Run as administrator. It should proceed without error.



See Also: Data Maintenance enters endless loop between Verifying and Installing during Reports deployment