cLocation.DoGet=false (Error Processing DL)

Published: March 24, 2005

 

Last Updated: 2009-12-08

Applies To

 

Symptoms

When opening Guard1 Plus or the Attendant you receive the following error:

 

 

Cause

There is a problem with the Guard1 Plus database, preventing the Attendant from processing one or more download (DL) files.

 

Resolution

This error is the result of database corruption. Database corruption is generally not repairable, and usually occurs when the database size exceeds 50MB. To resolve:

  1. Close all open programs.
  2. Open My Computer and navigate to C:\Program Files\Guard1 Plus (or C:\TimeKeeping Systems\Guard1 Plus if Windows Vista or 7.)
  3. Right-click the file G1Master.g1p and select Cut. NOTE: depending on your Windows View settings, you may not be able to see the .g1p file extension. Choose the G1Master file with the large blue "1" icon.
  4. Paste the file to My Documents or other folder.
  5. Go back to the Guard1 Plus folder.
  6. Right-click on all files with names like "DL20060918123355" and select Cut.
  7. Paste the DL files to My Documents or other folder.
  8. If you do not have a Backup of your database, skip to Step 9. If you have a Backup, restore your data from the Backup file. When finished restoring, skip to Step 10.
  9. Open Guard1 Plus. It should open without error and display the message "Now setting up the master database".
  10. Close Guard1 Plus
  11. Copy the DL files from Step 7 into the folder C:\Program Files\Guard1 Plus (or C:\TimeKeeping Systems\Guard1 Plus if Windows Vista or 7.)
  12. Open Guard1 Plus.
  13. The DL files will now be processed. If you restored your data from a Backup, most (if not all) of your buttons should be recognized. New buttons added after the Backup was created will need to be set up. If you did not restore from a Backup, the Assign Names Wizard will be displayed for all buttons.  You will have to repeat your button setup.

 

Your original database file is damaged and unrecoverable.

 

See Guard1 Plus Data Maintenance for information on how to prevent database problems.

 

 

 

 

 

 

 

 

 

 

 

 

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