Frequently Asked Questions

Last Updated: 2020-01-21








How do I create the Officer, Location and Incident reports?


How do I create the Rule Based reports?


Why does Excel give me a "macro security warning" when I open Rounds Tracker?


How do I adjust the PIPE for Daylight Saving Time changes?


How do I install and configure a Downloader?


How do I return a PIPE or Downloader for repair?


What if I need to reinstall but can't find my original CD?


Why does the PIPE make a two-tone "siren" sound when I scan a button?


How do I place an order?