Remote Support Links
Resources
Request an RMA (for Repair or Battery Replacement)
Knowledge Base
Frequently Asked Questions
How do I... ?
- Install and configure a downloader
- Return hardware for repair
- Move Guard1 Plus to a different workstation
- Install Guard1 Plus if the original CD is missing
- Adjust The PIPE, Mobile or Modem Downloader for Daylight Saving Time
- Activate my Guard1 Plus and Rounds Tracker software
- Activate my Guard1 Plus Server Edition software
- Back up or archive my database
- Check The PIPE's battery
By Product
Guard1 Plus Software
- Guard1 Plus Manuals
- How To Install and Configure a Downloader
- How to Move Guard1 Plus to a New Workstation
- How To Install Guard1 Plus if the Original CD is Missing
- How to Activate Guard1 Plus and Rounds Tracker
- How to Activate Guard1 Plus Server Edition
- How to Back Up and Archive the Database?
- Guard1 Plus System Requirements
IP Downloader Software
The PIPE
- How to use and care for The PIPE
- How to Check the Battery in The PIPE
- How to Return The PIPE for Battery Replacement or Repair
- How to Adjust The PIPE for Daylight Savings Time
Downloaders
Hot Topics
How to Activate Guard1 Plus and Rounds Tracker
How to Activate Guard1 Plus Server Edition
How to Install and Configure a Downloader
How to Return Equipment for Repair / Obtain an RMA
PIPE Battery Replacement
Adjusting for Daylight Saving Time changes
The PIPE makes a two-tone "alert" sound when I scan a button
Moving Guard1 Plus to a new workstation
The START button on the Welcome Screen is disabled
Need to Reinstall Guard1 Plus but the Installation CD is Missing
Can't find it? Try searching the Knowledge Base.