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Both. Officers will receive task reminders and alerts on their mobile device, and alerts with a warning or critical severity are displayed in the control room alerts monitor in real time as they occur.
Absolutely. For any alert generated by Guard1, administrators and supervisors can be notified by text message or by e-mail. The configuration is very flexible and different types of alerts can be routed to different individuals.
For any type of activity, or observation, you can assign the severity. For example, some observations (sleeping, talking) are informational only, while others, (kicking door, threatening staff) would have a warning or critical level.
See how your officers can never miss another check with Guard1.